What's included
- Managed desk phones, softphones and mobile apps
- Hosted PBX
- Auto attendants, call routing and ring groups
- Number porting and onboarding
- Voicemail and call handling setup
- Moves, adds and changes
How it's secured
- Voice traffic on its own network segment with quality of service
- Administrator portals protected with MFA
- Toll-fraud monitoring and calling restrictions
- Handset firmware kept current
- Voice traffic restricted at the firewall
Phones are part of your network. We treat them that way.
Phone systems are often installed by one company, the network by another and the internet by a third. When calls drop or sound choppy, everyone blames someone else.
We design voice and data together. Phones get their own network segment with traffic prioritized so calls stay clear even when the office is busy. Administrator portals require multi-factor authentication, and calling restrictions plus monitoring protect against toll fraud.
Moving to hosted PBX also removes the phone server from your closet, so there's less hardware to maintain and your system keeps working if staff need to work from home.
One team for voice and network
Most call quality problems are network problems. Having one provider for both removes the finger pointing.
Prioritized voice traffic
Quality of service on our managed network keeps calls clear.
Fraud protection
Calling restrictions and monitoring reduce the risk of costly toll fraud.
One number to call
Phones, internet and firewall issues all go to the same team.
Common questions
Can we keep our phone numbers?
In most cases, yes. We handle number porting from your current carrier and schedule the cutover to minimize downtime.
Do phones work for remote staff?
Yes. Users can take calls on desk phones, a computer softphone or a mobile app using the same business number.
What is toll fraud?
Toll fraud is when attackers break into a phone system and place expensive calls, often internationally, billed to you. Calling restrictions, strong administrator authentication and monitoring reduce that risk.
Who do we call if calls sound bad?
Us. Because we also manage your network, we can troubleshoot call quality end to end instead of pointing at another vendor.
The rest of the standard
Every service is secured the same way, so they work better together.
Find out where your environment stands.
Tell us what you're working toward and we'll recommend a starting point. No obligation.